Our Philosophy

v     At Cambridge Auto Center we know that auto repair is usually unexpected and unplanned.   So our focus is to get your vehicle back to you in top condition in as little time as possible.

v     We employ only ASE Certified Master technicians to work on your vehicle.  The “Master Technician” designation applies to only the top 18% of ALL ASE certified technicians

v     We use only the best quality auto parts on your car.  These include AC/DELCO, Motorcraft as well as quality original equipment parts.  In fact we’re so confident in our parts and service that we offer a full 24 month/24,000 mile warranty on all repair work.

Our warranty is simple:  If you’re not satisfied, we’ll make it right.  We never lose sight of the fact that a satisfied customer is our best advertisement.  Further we sincerely feel that it is an honor to provide you with the finest quality workmanship and parts available.  Your satisfaction with our service is a matter of personal and professional pride.

If you have a problem:

            Call and let us know the symptoms your car is experiencing.

            If possible, bring your vehicle by while the problem is occurring.

            You don’t need to bring your repair order with you, we have it on file.

We will:

            Inspect your vehicle and road test it with you, if needed.

            Deliver you back to work or home.

            Analyze the cause of the problem.

            Call you to keep you informed.

            Repair the problem and get you back on the road again.

Terms:

            Cambridge Auto Center, Inc. warrantees all repairs for 24 months or 24,000 miles on parts and labor, (commencing on the date of the customer’s invoice) against defective parts and workmanship, providing the vehicle has been properly driven and maintained according to the manufacturer’s recommended schedule.  This warranty excludes used parts, or parts not purchased by Cambridge Auto Center, Inc.  Cambridge Auto Center, Inc. will warranty only the defective parts or labor and is not liable for incidental damages beyond the defective parts or labor.